Centre Grand Central
Coronavirus Update
As we navigate Coronavirus together, here’s our commitment to you.
Published 15 November

COVID-19 Updates

While you make the most of the festive season with your loved ones, rest assured that we’re doing all we can to make this Christmas a safe, healthy and happy one. 

Keeping you safe at Grand Central this Christmas 

In line with this commitment, we continue to maintain a range of precautionary measures to help keep our community safe this Christmas. These include: 

    • A strengthened focus on disinfecting commonly touched areas
    • Ensuring that our cleaning principles adhere to the guidelines set by the Federal Government’s Environmental Cleaning and Disinfection for COVID-19 principles
  • Positioning of hand sanitiser stations at key points throughout the Centre
  • Installing signage across the Centre, reminding our community to keep 1.5 metres between themselves and others at all times
  • Working closely with our retail partners to help ensure that we are all playing our part to keep our shared environments safe. 

In addition to these longstanding measures, we’re upholding some important measures to keep you and your loved ones safe this Christmas. This includes:

    • Contactless wayfinding, allowing you to scan a QR code on your mobile to find any store in the Centre
    • Integrated traffic data on our website, allowing you to plan your trip to avoid the Centre’s peak busy times
    • Live parking information on our website, providing real-time updates on car parking availability at the Centre
    • Extended pre-Christmas trading hours, giving our community longer to shop.

How you can help  

We’ll be doing all we can to keep our community safe this Christmas, but we also need your help. We ask that you continue to play your part in keeping our community safe. This means:

    • Check in using the Qld Check-in App when entering the Centre and individual stores during your visit
    • Socially distance by always keeping at least 1.5 metres between yourself and others

Plan your visit this Christmas 

To help you stay safe this Christmas, we strongly encourage you to plan your trip in advance and have some tips and tools that may assist you:

  • When possible, avoid visiting the Centre at peak times such as during the middle of the day from Thursday through to Sunday. Use the traffic data information on our website to help choose the best time to visit: https://grandcentralshopping.qicgre.com/Centre-Information/Opening-Hours

  • Check store trading hours and individual conditions of entry in advance. Use our store directory to plan which shops you wish to visit.


  • Take advantage of click and collect services at our retailers, allowing you to place your order at home and collect it quickly and easily from the store. For more information, please visit the store website.  


We thank you for your patience and cooperation as we navigate this festive season together, and look forward to seeing you at Grand Central soon.